Effective Date: 12/15/2024
House of Oya Botanica ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, houseofoyabotanica.com (the "Site").
When you interact with our Site, we may collect the following personal information:
Contact Details: Name, email address, phone number, and mailing address. Payment Information: Credit card or payment method details. Account Information: Login credentials if you create an account on our Site. Order Details: Information related to your purchases.
We also collect non-identifiable data to improve your experience, including:
IP address, browser type, and device information. Pages viewed, time spent on the Site, and clickstream data. Information collected via cookies or similar tracking technologies.
We use the information we collect to:
Process and fulfill your orders, including sending order confirmations and shipping updates. Provide customer support and respond to inquiries. Improve the functionality and content of our Site. Send promotional communications, if you opt-in to receive them .Comply with legal obligations and prevent fraudulent activity.
We do not sell your personal information. However, we may share your information with:
Service Providers: Third-party vendors who help us operate our Site, process payments, and deliver orders .Legal Authorities: When required to comply with legal obligations or to protect our rights. Analytics Partners: Services like Google Analytics to understand user behavior and improve our Site.
We use cookies and similar technologies to enhance your experience on our Site. Cookies allow us to:
Recognize your device and preferences. Track site usage and performance. Provide personalized content and recommendations.
You can control cookie preferences through your browser settings. Disabling cookies may impact your ability to use certain features of the Site.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you. Correction: Request corrections to inaccurate or incomplete data. Deletion: Request that we delete your personal information. Opt-Out: Unsubscribe from marketing emails and marketing text messages by clicking the "Unsubscribe" link in any email or replying "Stop" in text messages.
To exercise these rights, please contact us at [email protected].
We implement appropriate technical and organizational measures to protect your information. However, no online transmission or storage system can guarantee complete security. Please notify us immediately if you suspect any unauthorized access to your account or data.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us to have it removed.
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised. Please review this page periodically for changes.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: House of Oya Botanica
Email: [email protected]
Phone: +1 336-815-5224
Address: PO Box 65, High Point, NC 27261
Thank you for trusting House of Oya Botanica!